Frequently Asked Questions
Everything you need to know about our handcrafted jewelry and accessories.
What materials are used in Maanesten jewelry?
Our jewelry is primarily crafted from recycled 925 sterling silver and 18-karat gold-plated sterling silver, often featuring unique semi-precious stones and freshwater pearls.
How long does shipping take?
Standard shipping typically takes 3-5 business days. Once your order is dispatched, you will receive a tracking number via email to monitor your delivery.
What is your return policy?
We offer a 14-day return period from the date you receive your order. Items must be returned in their original packaging and in unused condition to be eligible for a refund.
How should I care for my jewelry?
To maintain the shine, avoid contact with water, perfumes, and lotions. Store your pieces in a dry place, preferably in the provided Maanesten pouch or box.
Do you offer international shipping?
Yes, we ship to many countries worldwide. Shipping costs and delivery times vary depending on the destination and will be calculated at checkout.
Are your gemstones natural?
Yes, we use genuine semi-precious stones. Because they are natural, slight variations in color and shape may occur, making every piece of jewelry unique.